Technical Support Assistant – School of Biosciences

Full-time University of Birmingham in Technical Email Job
  • Share:

Job Description


Position Details

School of Biosciences

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £22,464 to £23,605

Grade: 2

Full Time, Fixed Term contract up to November 2024

Closing date: 23rd May 2024

This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager.


Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham

Role Summary

You may be asked to work on your own, but more usually with others. You will be asked to assist with straightforward tests or experiments, whilst maintaining health and safety precautions at all times. A basic understanding of technical or other skills appropriate to the work area is therefore desirable. In order to flexibly use resource you may be given the opportunity to work in different areas of the department or wider University.

You will have experience of bacterial genetics, MIC measurements, microscopy, and working with pathogens.

Main Duties

  • Carry out straightforward tests/experience, keeping records;
  • Receive and clarify work instructions, and tackle simple problems;
  • Comply with all basic University / College Health & Safety policies;
  • Flagging up any Health and Safety concerns to appropriate manager;
  • Check that all required assessments are in place, approved and up to date;
  • Carrying out regular maintenance processes and ensuring records are maintained;
  • Following procedures to ensure correct waste disposal;
  • Assist with implementing carbon reduction and energy saving measures.
  • Identifying when stocks are low and flagging up as appropriate;
  • Receipt and correct storage of consumables and chemical reagents;
  • Ensuring that the facilities are maintained in a clean, functional and safe condition;
  • Reporting any problems with equipment or services to the line manager or colleague as appropriate;
  • Any other duties commensurate with the grade and skill base of the post holder required;
  • You will be expected to treat everyone with dignity and respect, supporting equality and valuing diversity.

Required Knowledge, Skills, Qualifications, Experience

  • Literacy and numeracy skills which may be evidenced by GCSE Maths and English or similar level 1 equivalent qualification; where no equivalent qualification is held, relevant work experience evidencing the skills and ability to undertake the role will normally be required.
  • Previous laboratory based experience is desirable.
  • Positive service attitude and shows courtesy in dealing with others.
  • Ability to order own duties within a schedule set by your supervisor.
  • Ability to be flexible in terms of work practices/requirements.
  • Ability to work as part of a team.
  • Awareness of current relevant H&S policies or an eagerness to learn.
  • Ability to learn and understand how diversity considerations affect own area (e.g. dietary requirements/dress code).


  • You will have no management or financial responsibility.

Planning and Organising

  • Your work will be set via regular meetings with your manager and you will be able to order some duties within the schedule provided.
  • You will be expected to react to problems as they arise and resolve simple queries.

Problem Solving and decision making

  • You will deliver duties as outlined and as planned and agreed in advance with your line manager.
  • You will identify when consumables and reagents need replacing.

Internal and External relationships

  • Internal – Line Manager, Laboratory Manager, College H&S Advisor / research or teaching staff/ other team members.
  • External – None without direction from line manager.


Informal enquiries to David Grainger, email:

View our staff values and behaviours here


We believe there is no such thing as a ‘typical’ member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategyYou can find out more about our work to create a fairer university for everyone on our website.

Other jobs you may like