Technical Manager – School of Metallurgy and Materials – 97390 – Grade 7
TECHNICAL OFFICER – 97390
Area: School of Metallurgy and Materials in the College of Engineering and Physical Sciences
Salary: Full time starting salary is normally in the range £30,942 to £40,322 with potential progression once in post to £42,792
Band/Grade: Grade 7
Hours: Full time
Location: University of Birmingham, Edgbaston, Birmingham, UK
Closing Date: 13 June 2021
In this key role, the post holder will provide direction and professional support within assigned areas of responsibility to effectively manage the technical activities within the School of Metallurgy and Materials. This will include the management and deployment of an effective cadre of technicians to support the strategic academic aims of the School’s research and teaching, working closely with the Head of Operations, the Head of School, Head of Infrastructure and Facilities and in liaising with heads of research groups and other academic staff.
An important aspect will be to provide oversight, advice and guidance on managing and monitoring all issues relating to health and safety within a School containing a wide range of risks and hazards, ensuring compliance with legislation and College/University policy. The post-holder will also oversee all buildings/services and security related matters, liaising closely with the Estates Office and the Building Superintendent or delegating duties as appropriate. The nature of the job requires a large degree of initiative and autonomy. The post holder will input into wider College activities/policy/procedures through close cooperation with other EPS technical managers, using the school’s technical expertise to provide advice on relevant areas.
Applications are encouraged from all sectors of the community, reflecting the University’s commitment to equality and diversity.
The responsibilities may include:
Management of Technical Staff
The technical manager will have oversight and overall management responsibility for all technical staff within the School. Duties include:
- Assist in writing job descriptions, person specifications and overseeing the recruitment & selection of all new technical posts, with the relevant academic where applicable.
- Monitor the progress of technical staff, maintaining records of education and training. Being proactive in developing their technical and wider skill base.
- Play a key role in the Performance Development Review scheme for technical staff, conducting reviews of some, delegating others and making/commenting on any recommendations for reward.
- Monitor and manage technical staff performance, holiday and sickness reporting, using team leaders where appropriate. Conduct back to work interviews.
- Ensure, in consultation with academics, that appropriate support for teaching and research is in place. This will involve the appropriate placement of technical staff to cover a broad range of duties.
Health and Safety
The post holder is required to be familiar with the operations and activities carried out in all the areas under the control of the School and to be fully conversant and up to date with legislation, regulations and University/School policies relating to these activities and the associated equipment.
Some of the following can be delegated to other technical staff in the School for it to be manageable, but the post holder should set up reporting systems to retain management oversight:
- Provide advice and guidance on all issues relating to Health & Safety to the Head of School, Heads of Research Groups, academic and technical staff on their responsibilities and the actions they should be taking.
- Work closely with any other H&S advisors, to manage all aspects of H&S within the School and to keep appropriate records. This will include monitoring that risk assessments are written, adhered to and reviewed whenever processes change and on an annual basis.
- Ensure that safety inspections are carried out in accordance to Safety Services guidance and remedial action taken as needed.
- Drive local decision making processes and, in close collaboration with the College H&S Committee and the University’s Safety Services, to ensure compliance with all statutory, School/College/University policies.
- Monitor compliance and ensure remedial action is taken where necessary. At times this may include stopping activities that are unsafe or otherwise dangerous or illegal. To ensure all statutory testing of equipment and facilities is carried out. Disseminate information to all relevant staff and students.
- Ensure robust systems are in place for the investigation of all reported accidents and incidents, putting in place procedures to minimise the risk of accidents being repeated. Carry out reactive monitoring of School policies and guidance by the investigation of all accidents/incidents and near misses. Take appropriate supportive action if staff are injured.
- Manage effective and efficient systems for handling waste (hazardous and otherwise) generated by the core business activities of the School. Ensure compliance with all legislation and University policies covering the management of waste.
- Encourage staff and students to consider environmental and sustainability issues arising from their work, in areas such as equipment procurement, energy use and waste management.
- Convene and assist the Head of School chair the School H&S Committee. To represent the School on the College H&S Committee as school safety co-ordinator. Responsible for the creation of an annual School H&S action plan. Being proactive in monitoring progress, and ensuring that all action points are achieved by the due date.
- Nominate staff for safety-related activities. Ensure there are appropriate numbers of individuals trained in First Aid and as Fire Wardens, to provide adequate cover for all geographical areas within the School. Monitor personal protective equipment requirements.
- Ensure all relevant statutory and other relevant guidance notices/signage is appropriately displayed.
- Play a key role in the School’s business continuity and major incident planning and implementation with respect to the technical service.
- Assess, develop and implement School-wide training/development arrangements.
- Design, develop and deliver inductions, demonstrations and training covering a broad range of activities (not limited to techniques and equipment).
- Develop and maintain a broad knowledge and skills base, sharing with others.
- Mentor/coach junior staff.
Planning and Delivery
- Provide detailed input into School planning activity to ensure that technical resources continue to meet the needs of the School in terms of structure, skills and quality of service.
- Understand and anticipate the needs of the School, maintaining and developing staff existing skills and level of service provision; ensuring skills remain fit for purpose regarding compliance with current and future objectives, internal and external regulations or codes of practice, and preparing and presenting robust business cases for staffing, resourcing and other forms of investment through reports and presentations.
Equipment Procurement and Maintenance (may be delegated as appropriate)
- Assist principal investigators (PI) in choosing and procuring new equipment or delegate to other technical staff, as appropriate. This may include arranging for the demonstration of equipment, obtaining quotations and assisting academic members of staff with the procurement process for the purchase of major items of equipment and ensuring the School complies with University policy on procurement. Ensuring the School achieves the best deal/value for money on all purchases, including consumables. To provide advice on installation issues.
- Work closely with the Head of Operations, Head of Research, Head of School and Head of Infrastructure and Facilities, proposing ideas to ensure core facilities meet the needs of ever changing research requirements by the advances in technology, and continue to map on to the strategic plans of the School and College. Implementing agreed change.
- Manage the inventory/asset register and disposal record system in conjunction with the accounts office, ensuring that both are accurate and up-to-date.
- Prove advice on, and arrange for, appropriate service/maintenance contracts for equipment where appropriate.
- Arrange contracts for the necessary testing of equipment and facilities as appropriate. Encourage academics to cost in equipment maintenance etc. into research grant applications.
- Ensure that all equipment within the School is fit for purpose and is maintained to a satisfactory standard. Ensuring that any redundant equipment is disposed of quickly and effectively, and that all statutory requirements are met.
- Manage equipment service contracts, maintain the University Asset register for the School, and ensure compliance with equipment and chemical disposal policy and regulations.
- Ensure appropriate training is provided to staff and students for the operation of equipment and that expertise is retained over time. Manage a system for record keeping of training and review training.
- Ensure processes are in place and adhered to for activities such as equipment booking, usage reporting and invoicing.
Facility and Estates Support
- Working in close collaboration with Estates and College Head of Infrastructure and School Superintendent:
- Ensure that fabric and furnishings are kept up to a good standard in all areas of the School.
- To contribute to the development of policies, procedures, plans and strategies for the assigned areas of responsibility, liaising with both the Operations Manager and Head of School, as appropriate.
- To have responsibility for the planning and maintenance of the School’s technical infrastructure, including the equipment and facilities to underpin the School’s operations and strategy. This will involve liaison with University Estates Office and College-level staff with responsibility for Estates and Facilities.
- To act as the main School representative and contact for capital projects relating to the School’s technical facilities.
- Keep an oversight of all small scale works and contribute to capital work programmes as appropriate, under the direction of Estates.
- Oversee the management and operation of all School-owned technical space including laboratories, and associated facilities which support teaching and research activities.
- Assist the Head of School and Head of Operations in reviewing and planning the utilisation of space, plant, equipment and services. Ensure that future requirements can be fully integrated with existing facilities and that they map on to the current College Strategic Plan. There should be close co-operation between the Technical Manager and Head of Infrastructure and Facilities in this area of activity.
- Manage School security arrangements and ensure compliance with School/ University policies. Day to day activities would include appropriate management of swipe card access, issuing of keys etc.
- Advise staff and students within School on personal security. Monitor compliance of staff/students with the University out of hours and lone working policy.
- To be a nominated person for “out of hours” call out, interacting constructively with security staff and the emergency services.
- Work with the Head of School and Head of Operations on Data Protection processes within the School.
College Wide Duties
- The post holder, together with both the Head of Operations and other senior technical staff in the College will, in addition to their core duties, have collective responsibility for developing College-wide proposals on issues such as Health and Safety, technical staff training, etc. to ensure that, overall, the College functions safely and efficiently in all technical areas, and good practice is promoted throughout.
- They will help implement College strategy as agreed by College Health & Safety Committee.
- The post holder will work closely with the lead technical manager, College Co-ordinators for Estates and H&S as needed.
- As part of this the post holder is expected to attend and contribute to the Cross College meetings of School Technical Managers.
- This role will have specific responsibility for advising on and organising cross-College training for technical staff and facilitating advice on biochemical matters.
Any other duties
- Undertake any other tasks across the School or College as a whole that might reasonably be asked by the Head of School or College Director of Operations and are suitable by way of knowledge or experience, or can be achieved by a reasonable programme of training.
- Support the recruitment and outreach activities in the School either directly or delegating to other members of staff
Knowledge, Skills, Qualifications and Experience Required
- First degree in a technical area, or have equivalent qualifications or experience.
- Comprehensive knowledge and understanding of Health and Safety regulations.
- Experience of managing technical facilities, staff and operations in a complex environment.
- Experience of working in a Higher Education role is preferable.
- Broad ranging relevant technical expertise, including up to date in-depth knowledge of the School’s specialist areas.
- Excellent people management skills with a successful track record of leading, managing, adapting to change and motivating teams in order to meet current and future needs.
- Excellent communication skills, both written and oral, communicating with and engaging staff at all levels in the organisation.
- Ability to negotiate, mediate and deal effectively with sensitive or difficult issues.
- Proven track record in building and developing a team, aligning the day-to-day direction of the team with the organisation’s operational needs and strategic vision.
- Experience of working collaboratively as part of a wider team to deliver operational or strategic goals.
- Ability to devise solutions and develop creative approaches to problem solving.
- Ability to analyse and deal with problems with an appreciation of longer-term implications and taking account of all stakeholders.
- Experience of planning and delivering multiple projects with defined targets and deadlines in the context of a complex organisation with diverse needs.
- Experience of maintaining a network of contacts and liaising and influencing effectively (up to senior levels) across areas relevant to own work.
- Ability to manage a broad ranging workload with challenging and competing deadlines and to deliver to agreed timescales.
- Strong customer service skills and ethos.
- Commitment to own continuous personal development and training
- Ability to work flexibly and adapt skills and approach for different environments.
Informal enquiries to Irina Hoffman email@example.com
Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.