Store Assistant

Permanent Big Yellow Self Storage Co. Ltd in Retail, Wholesale
  • 400 Wick Lane, Bow, London, E3 2JG View on Map
  • Post Date: January 11, 2021
  • Apply Before : March 8, 2021
  • Salary: £21,430.00 - £21,430.00 / Per Annum
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Job Description

Role: Full Time Store Assistant / Location: Bow, London / Salary: £21,430 per annum plus bonus and benefits / Hours of work: 40 hours per week – any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.

How you can make a difference
Are you a people person looking to make a real difference? Do you get genuine job satisfaction from helping others? At Big Yellow, our employees are the face and heart of our business. When customers visit a store, their experience starts with YOU! It’s crucial that you’ll have the eagerness to be warm and welcoming, making them feel looked after as soon as they walk in the door. We like to think of ourselves as ‘people people’, so if a customer looks like they want a cup of tea, get the kettle on!

What we would like from you
We love a bit of get up and go, so don’t be afraid of getting stuck into your work with passion and enthusiasm. As a Store Assistant your main role is to assist management in the day to day operational running of the store. You will also support our customers and your team in day to day tasks that will contribute to overall performance of the store.

Below are some of the key areas you will be required to fulfil:

  • Ensure that site H&S regulations are adhered to at all times
  • Complete daily health and safety walk arounds and help maintain the general cleanliness of the site
  • Carry out general administration tasks on our database
  • Take a flexible approach to working as part of a team or individually
  • Take an equal share of responsibility relating to all necessary tasks
  • Provide the highest standards of customer interaction when required, in person, via email or phone
  • Being a key holder and opening/closing your store
  • Assisting with the debt management process, due diligence and other related admin

Our ideal Store Assistant will demonstrate

  • A “can do” attitude, not afraid of getting stuck into your work
  • The ability to address facility-based issues and be competent in PC use
  • Strong listening skills with a genuine desire to help others and learn
  • The ability to problem solve whilst building rapport with customers and colleagues
  • A proactive approach to maintaining the security of our facilities
  • The ability to follow detailed procedural instructions
  • Enthusiasm and consistency with the ability to work alone or within a team
  • Hunger to improve and learn new skills and a flexible approach to your working hours

What we give back to you
At Big Yellow we believe in a good work life balance, and promoting health and wellbeing, is vital to the happiness of our employees. Some of our excellent benefits include:

  • Competitive rates of pay reviewed on an annual basis
  • Monthly and quarterly bonuses averaging around 10-12% (up to a maximum of 25%)
  • Additional day off for your Birthday
  • Holiday entitlement increasing with service
  • Training and support to help you develop a great career with us
  • Great pension and sharesave scheme
  • Social events throughout the year
  • Family friendly policies to include enhanced maternity, paternity and adoption packages
  • Free on -site parking
  • Cycle to work scheme and gym discounts
  • Vouchers for life events
  • Day off to volunteer for one of our charity partners

Required skills

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