Senior Teaching Technician (Clinical Skills & Simulation) – College of Medical and Dental Sciences

Full-time University of Birmingham in Technical Email Job
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Job Description

JOB DESCRIPTION

Position Details

College of Medical and Dental Sciences

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £28,397 to £30,210, with potential progression once in post to £33,938

Grade 5

Full Time, Permanent

Closing date: 5th June 2024

Background

The College of Medical and Dental Sciences comprises 8 academic Institutes that conduct both laboratory and clinically based research and which also deliver multiple undergraduate and post-graduate teaching programmes including Medicine, Dentistry, Nursing, Midwifery, and Pharmacy. The College is based in a variety of sites both on the University campus and embedded in partner NHS hospital sites.

The Infrastructure and Facilities team provides support across the College to ensure physical facilities and technical resources meet the needs of the College and its constituent Institutes. This includes the provision of specialist practical teaching accommodation and technical support; core services support to provide autoclaving, glass washing and stores; specialist research services including flow cytometry and imaging; the maintenance and development of our estate including collaboration and partnership with University Estates, Campus Services, IT Services and Library Services; technical and laboratory management to our constituent Institutes including specialist support and advice for health and safety management, management and development of research technical staff in partnership with academic principal investigators and the management and support of equipment and space.

This role is part of a wider team of dedicated staff supporting the provision of specialist practical teaching facilities. Working alongside colleagues supporting laboratories and clinical skills, you will support specialist teaching within our clinical skills and simulation teaching facilities. These facilities are currently located across several rooms within the Medical School building and are used by a wide range of teaching programmes to train future healthcare professionals

Role summary

You will provide technical expertise, support and guidance in support of teaching. You may supervise a number of technical staff but even where you do not directly supervise staff you will still be expected to act as a role model and coach others as appropriate.

You will develop an understanding of the requirements to deliver undergraduate classes, develop an in-depth understanding of all main subject areas supported by the clinical skills team, and be able to respond quickly and positively to changes in protocols, and troubleshoot problems, and optimise protocols to ensure a positive student experience.  You may need to operate out of normal working hours to accommodate classes – but you will have the autonomy to flexibly structure your working pattern to support these requests.

Initially the scope of this role will include setting up and breaking down of clinical skills taught sessions, basic maintenance and servicing of task trainers and full body simulators, and provision of equipment and setting up for OSCE examinations.  As you, the service and role develops this will include deputising for the facility manager and opportunities to develop skills in moulage and providing technical support to run high fidelity simulation.

In order to flexibly use resource you will be expected to support activity across the wider practical teaching team as needed and may also be offered the opportunity to work in different areas of the department or wider university.

Main duties

  • If in a supervisory position, you will supervise the day to day activities of a number of other technical staff.
  • You will provide support and guidance, and work closely with your staff in relation to working requirements, working environment, staff wellbeing, identifying any training requirements as appropriate.
  • Even if you are not in a supervisory position you will still be expected to act as a role model and coach staff in the locality.
  • You will discuss the daily programme of work with your manager and other technical staff in the area to ensure the daily programme of work, session protocols and outcomes are clear.
  • You will plan, based on the available timetabling information, the most efficient/effective means to turnaround the daily classes.
  • You will research, design, trial & modifying practical protocols for class teaching.
  • Support the teaching laboratories managers where required and to deputise for them in their absence.
  • Keeping the teaching laboratories manager informed as to changes to protocols/sessions, content of any discussions with academic session leads and other matters relating to the teaching laboratories.
  • Initiate discussion with the teaching laboratories manager on any issues that may compromise the core function of the laboratories or for information that is related to the core functions of the teaching laboratories.
  • Instruct and provide high level technical support for students in the correct and safe handling of laboratory and fieldwork equipment including preparation of samples, analysis methods and preparation techniques.
  • Preparation of a diverse range of materials used during practical sessions, to be able to calculate and prepare a wide range of laboratory reagents (stocks and working solutions), be able to accurately and reproducibly dispense reagents (using aseptic techniques where necessary) and provide a consistent results delivery service.
  • Prepare and support open day, Applicant Visitor Day events, Continuous Professional Development and other external requirements within the laboratories or other areas as and when required.
  • Oversee that the laboratories are suitably prepared for practicals and the setup/take down of equipment/materials used during sessions.
  • Check practical layouts prior to classes and ensure that all requirements are in place.
  • Be familiar with the use of a broad spectrum of general laboratory equipment and specialised equipment.
  • Demonstrate equipment use, high level techniques and procedures to staff and students.
  • Trouble-shoot and respond to problems, which may occur during practical sessions, using your in-depth knowledge and your ability to diagnose/resolve problems and suggest solutions.

Health and Safety duties

  • Proactive support for health and safety within the laboratory.  This may include being required to look after a communal area as part of your duties. Comply with all current rules and ensure all required assessments are in place, approved and up to date.
  • Fully understand the safety aspects of equipment operation and be able to demonstrate/train staff (at all levels) on the correct usage of the equipment.
  • Ensuring that regular maintenance processes are carried out and that appropriate records are maintained.
  • Reporting any breaches or non-compliance with H&S procedures to the relevant manager(s).
  • Upholding the correct waste disposal stream as governed by College and local policy for laboratory.
  • Upholding the correct waste disposal stream as governed by College and local policy for the laboratory.
  • Postholders may be asked to undergo training as a First Aider.

General Administration and Organisation

  • Ensuring all records are accurate and kept up to date.
  • Proactively maintain stocks of consumables, and when required generate purchase order requisitions using University systems.
  • Receipt and correct storage of consumables/equipment and chemical reagents.
  • Ensuring that the facilities are maintained in a clean, functional and safe condition, reporting any problems through the appropriate channels.
  • Ensuring that PAT testing, calibration of equipment and locally and centrally held equipment inventories are up to date and maintained.
  • Adopt a proactive attitude to assisting with and implementing carbon reduction and energy saving measures.
  • Maintain a technical support based teaching laboratory website (how to guides for the preparation of materials, practical setup guides), and keeping these up to date as and when session requirements or protocols change or maintaining relevant research lab databases/records.

Other Duties

  • In collaboration with the relevant manager the post holder will take an active role in the training and mentoring process for junior or newly appointed staff.
  • Supports equality and values diversity, moderates own behaviour to avoid unfair discriminatory impact or bias on others.
  • Any other duties as may reasonably be required.

Person Specification

  • Extensive relevant workplace experience in an educational,  healthcare or customer care environment, equivalent professional qualification or degree in an appropriate subject.
  • Commitment to continuous service improvements through personal, team and career development.
  • Proactive approach to learning and developing new skills; You will be encouraged and supported to obtain a level 3 qualification in Simulation-based Education and be encouraged to apply for Professional Registration.
  • GCSE level 2 (A*- C/4-9) or equivalent level 2 qualification in mathematics and English.
  • In-depth practical knowledge of relevant technical and scientific methods.
  • Extensive experience of similar work, together with familiarity with a wide range of equipment.
  • Positive service attitude and shows courtesy in dealing with others.
  • Ability to organise and manage own workload and demonstrate flexibility in terms of work practices/requirements.
  • Ability to work under minimal supervision but function as part of a team.
  • Knowledge of current legislation relevant to the role.
  • Knowledge of current H&S policies and ability to uphold same.
  • Proficiency in commonly used software packages.
  • Understands the importance of equality and diversity in the workplace.
  • Ability to identify and respond to equality and diversity issues in line with relevant policies and procedures.

Dimensions

You will provide specialist expertise in your area and provide advice and support to a range of customers.   You may supervise staff; even where you do not have supervisory responsibilities you will be expected to act as a role model for other staff.  You may be involved in budget monitoring.

Planning and organising 

You will be required to work independently on daily, weekly and monthly tasks but also on projects with medium-longer-term horizons without daily supervision.   You will ensure that you have the resources required, which will require planning ahead and procurement of goods.

Problem solving and decision making 

You will be able to research, modify and adapt protocols after consulting relevant manager, and prepare for teaching experiments. You will be able to uphold Health and Safety procedures.  You will need to be confident in identifying problems, breaking them down and implementing solutions.   Although you will work under the direction of more senior staff you will be able to carry out your work with a large amount of autonomy.

Internal and external relationships

This role will be advising and supporting staff and/or students, and with external contacts such as company representatives.

Informal enquiries to Natasha Russell, email: n.russell.1@bham.ac.uk

View our staff values and behaviours here

We believe there is no such thing as a ‘typical’ member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. You can find out more about our work to create a fairer university for everyone on our website.

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