Senior Solutions Design Manager

Full-time DHL in Design , in Management Email Job
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Job Description

Grade: RCS I
Location: Daventry – Flexible working with up to 50% travel requirement

Solutions Design is a critical function where success is dependent on working effectively with many other departments such as Operations, Business Development, IT and Finance across all levels.

We currently have an opening within out Solutions Design team for a Senior Solution Design Manager. We require an individual who has a proven track record in the design and implementation of Operational Warehousing solutions. You will act as the subject matter expert in this area, working with multiple functions, both internally and externally, to provide bespoke warehouse solutions that meet the customers’ requirements and support the DHL growth performance agenda.

As an experienced Senior Solutions Design Manager, you will lead multiple work streams and manage the early design principles and assumptions, project risks and issues, detailed design phase, as well as implementation support.

Solution Designers are at the forefront of industry best practice and this knowledge will allow you to benchmark and validate supply chain solutions. In conjunction, you will also conduct sensitivity analysis and stress testing to future proof designs. During this process, the role holder will provide support, coaching and guidance to junior team members to support team growth and development.


As part of your normal duties, you will be responsible for:

  • Design end-to-end large-scale manual and mechanised operational solutions
  • Ability to design end to end manual, mechanised and fully integrated automated solutions independently, considering all operational impacts, identifying, and mitigating risks as well as providing commercial insights to key stakeholders for both existing facilities and new build scenarios.
  • Ability to self –manage workload and timescales.
  • Be proactive in challenging ways of working with your practice, regularly lead peer reviews and provide technical feedback to enhance quality of bid responses.
  • Lead the way in identifying more efficient ways of working and tools to enhance the design process.
  • Project manage significant bids.
  • Use influencing skills with stakeholders for example to gain operational buy in on a solution.
  • Coach junior designers with project support
  • Provide mentorship to junior designers and pipeline talent looking to join SD
  • Allocation and delegation of work to the practice team, giving individuals task ownership whilst you maintain responsibility for completion.

You won’t find another job like the one you’ll find with DHL Supply Chain.


  • Knowledge of divisional supply chain products and capabilities, with an understanding of DHL sectors, customers, and products.
  • Understanding of the end-to-end supply chain experience.
  • Previous experience in a role equivalent to a Solutions Design Manager or Warehouse Solutions Designer.
  • Ability to communicate effectively, connect people and provide purpose.
  • Ability to deal with uncertainty by recognising the positive side of change.
  • Experience in Modelling, extrapolating and interpreting data.
  • Finding solutions to problems and defining your own concepts
  • The ability to break processes down into their individual elements and to look for ways to drive increased efficiency / improved service.
  • Previous experience Working in an environment, where you take ownership of your projects and manage stakeholders.


As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

  • Access to our Private Medical Insurance through AXA Health
  • Use of a company car (or car allowance), with choice from a variety of manufacturers including hybrid and electric vehicle options
  • Free confidential 24/7 GP Service
  • Hundreds of discounts (including Retail, Childcare + Gym)
  • Affordable loans & Enhanced Pension Scheme
  • 24/7 employee support service for you (+ family) with access to free counselling and much more


We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging:


DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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