Security Officer

Full-time Permanent University of Birmingham in Education and Training
  • Birmingham View on Map
  • Post Date : November 24, 2021
  • Salary: £18,602.00 - £22,152.00 / Per Annum
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Job Description

 – Security Services – 10832 – Band 300  (210001QE)


Position Details

Campus Services

University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range of £19,068 to £19,680 with potential progression once in post to £22,706 a year (+18% shift allowance on basic hours worked and 6 hours guaranteed overtime per week).

Band 300

Full time – Security Officers will work in a ‘four on, four off’ system of a twelve hour shift cycle, featuring two day shifts and two night shifts.


4 vacancies available

Closing date: 17th December 2021

Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university.  We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential.  With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.  We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working.  In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.  On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham

Job Summary

The University of Birmingham Security Services Team is currently going through a period of transformation and service improvement, so this is an exciting time to join a diverse and skilled team.

The purpose of this role is to deliver an excellent customer focused security service to university staff, students, visitor’ and other external services. As a Security Officer you will provide visible patrols of the University buildings and Estate to reassure our community and deter both criminal activity and anti-social behaviour within main campus and accommodation areas.

The role will entail conducting routine and intelligence led patrolling, helping secure the estate infrastructure and working within the Control Room environment. You will also be required to provide first response to incidents which may require dynamic thinking and risk assessment, whilst also applying the relevant escalation processes.

We are looking for someone who can deliver a customer focused service, to ensure we can provide a safe and secure environment for staff, students and the public. The role requires someone who can quickly make decisions, using their communication skills to ensure you can take control of a developing situation. If you want variety, a great team to work with and the ability to contribute to the student experience, this is the role for you.

No experience is required for this role because as a team we go beyond the traditional security boundaries and as an individual you must have the personal fortitude and flexibility to deal with this challenging and varied role. The ability to embrace change is a must. As a university we consider the right attitudes and behaviours are just as important as experience and skill, subsequently we are prepared to invest and train in the right candidate.

Main Duties

• Patrol the University and outside properties on foot and in a vehicle to ensure the safety of the staff, students and visitors and to protect the interests of the University.
• Undertake all duties in the Security Control Room in which you will require a good working knowledge of the University and of Security systems.
• Be proficient in the use of the telephone and possess a competent and professional telephone manner.
• To have computer keyboard skills and an understanding of IT systems to deal with alarm activations, other alert states and system malfunctions.
• Be proficient in the use of radio communication systems to operate from a central base station and in accordance with radio license obligations.
• Monitor and operate computerised and multifunctional closed circuit television systems in accordance with the Data Protection Act, General Data Protection Regulations, Human Rights Act and other relevant legislation.
• Operate a computer controlled incident and risk management system
• Operate an integrated gate entry telecommunication system and to monitor and control vehicular access at the entrances and exits to the University.
• To welcome visitors and give directions when required and to communicate with the utmost professionalism with students and staff at all levels.
• Record either manually or into computer systems, a complete record of emergencies, incidents, responses and when required provide a separate log of major emergencies and maintain a daily record of your duties
• Undertake some static security duty at entrance/exit barriers and inside buildings.
• Staffing the Medical School Security Control Room and reception desk as required.
• Be responsible for the issue and receipt of keys and ensure that system records are maintained.  To be responsible for the safe custody and control of keys and carry out locking up procedures in buildings on campus.
• Carry out assigned duties on special occasions as directed
• Perform traffic control duties as required to ensure the safe and controlled movement of traffic and pedestrians
• To be compliant with the requirements of all Health and Safety Regulations, to assess and report on risks and to take appropriate action to avert those risks.
• To be proficient in the knowledge and use of firefighting appliances and to be able to recognise and use the appropriate appliance in any circumstance.
• Apply the University Policy in relation to Security issues, to be familiar with the various guidance notes on procedures and to advise others accordingly.
• Report in writing on incidents during periods of duty and maintain a daily record of your duties.
• Ensure that uniform and other equipment issued is maintained in good order and to report any defects immediately to the Shift Supervisor.
• Perform other such duties and undertake further training as may be required from time to time by your supervisors and managers
• To ensure that all staff, students and visitors are dealt with in accordance with the requirements of equality, diversity and anti-discrimination legislation
• Be willing and able to attend court or internal hearings in order to give professional evidence
• To be able to deal with challenging and at times distressing situations and be able to make good decisions in critical situations, to be impartial, objective and professional at all times, to remain polite and courteous even in the face of provocation
• To apply the principles of First Aid to those in need
• Participate in a culture of continuous improvement and undertake such training and development as may be requested to ensure that you are fully competent to perform the duties expected.
Person Specification

During the probation period all successful candidates will be required to undertake the SIA Door Supervisors and CCTV Operators License course – these courses will be provided by the University of Birmingham.

The ability to work as part of a team, have good communication skills and the ability to cope in an emergency, with a good attention to detail and the ability to report facts.

A full UK driving licence is required.

An attention to detail and the ability to report facts with a good level of literacy and IT knowledge is essential.

A good standard of physical fitness is required. A fitness assessment will be a part of the recruitment process.

Due to the nature of the role a DBS check will be conducted on all successful candidates.

Willingness and ability to deliver first aid when tasked to do so. A first aid course will be provided during the probation period.

All informal enquiries regarding this vacancy can be made to Neil Anderton –


Valuing excellence, sustaining investment 

We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working. 


Primary Location


Work Locations


University of Birmingham 
 Birmingham B15 2TT




 Campus Services




Job Posting

 23.11.2021, 9:51:58 AM

Grade (for job description) Band 300

Salary (Pay Basis)


Maximum Salary


Advert Close Date

 17.12.2021, 11:59:00 PM

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