Sales Support

Full-time Aviva in Sales , in Support Email Job
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Job Description

Sales Support – Starting salary from £23,900


This is a great opportunity for someone who is passionate about delivering exceptional customer service and building lasting relationships. Whether you’re new to the field or have prior experience, if you possess strong communication skills, attention to detail, and a drive to do right by our customers, you’ll fit right into our supportive and friendly team.


A bit about the job:

As a Sales Support at Aviva, your role predominantly involves communicating with Financial Advisers via phone calls, supplemented by managing emails. You’ll provide efficient assistance and top-notch service, ensuring advisers’ needs are promptly addressed. Effective communication over both phone and email channels is vital for delivering excellent support and fostering strong adviser relationships.


Skills and experience we’re looking for:

  • Previous customer service experience, whether on the phone or face-to-face.
  • Strong IT skills, proficiency in MS Office, and attention to detail.
  • Ability to identify opportunities, tackle problems, and make data-driven decisions.
  • Natural curiosity and a positive mindset towards continuous improvement.


What you’ll get for this role:


Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.


  • Starting salary from 23,900 (depending on location, skills, experience, and qualifications)
  • Bonus opportunity – 6% of annual salary Actual amount depends on your performance and Aviva’s.
  • Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.
  • 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further – Up to 40% discount on Aviva products, and other retailer discounts
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer’s leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools


Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.



Aviva is for everyone:


We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.


Excited but not sure you tick every box? Research tells us that women, particularly, feel this way.  So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.


We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week – combining the benefits of flexibility, with time together with colleagues.


To find out more about working at Aviva take a look here


We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.


We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to

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