PPT Assistant (Portering) – Campus Services

Full-time University of Birmingham in Estates/Facilities Email Job
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Job Description


Position Details

Campus Services

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £22,464 to £23,605.

Grade 2

Full Time, Permanent

Closing date: 24 July 2024


Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university.  We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential.  With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working.  In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.  On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham

Role Summary

Post, Portering & Transport Services provides a wide range of logistics solutions to the University of Birmingham. We deliver the highest quality customer service through our local and international expertise. Integral to our success is a strong focus on planning and an ability to meet constant deadlines, complimented by our commitment to reduce our carbon emissions.

The Post holder will be expected to work as part of the Post, Portering and Transport Services Department, supporting in the general day to day duties within Portering Services. They will be responsible for the efficient, transportation of furniture and equipment around the University including exam, conference and event set-ups. They must have a flexible attitude to working patterns and be expected to work overtime and weekends. The Post holder will be expected to perform a variety of driving to include; minibuses and other commercial vehicles.

Main Duties

  • You will be required to organise the loading, delivery and collection of office furniture and equipment as agreed with your team leader.
  • To deliver or collect loads on and off campus to any location in the UK.
  • When required, you will be expected to be flexible and use your initiative,  prioritising and managing your work in accordance to the needs of the University. This will mean weekend work, early mornings and evenings on occasion.
  • To handle, collect and deliver materials and equipment which may include hazardous chemicals and take the appropriate care in the handling of these.
  • To work as part of a team which undertakes large furniture and equipment moves within the University. This includes setting up furniture for examinations, exhibitions and formal University functions. The duties will involve lifting and moving heavy items and irregular shaped objects.
  • Responsible for managing ever changing workloads across the busy department ensuring priorities are met, this may involve making offsite vehicle assessments, decisions and communicating action plans to colleagues.
  • Be a first point of contact for individuals and departments throughout the day, adopting a positive and calm approach to solving logistical problems. Recognise and resolve customer queries in a positive and professional manner, escalating where necessary.
  • The collecting of confidential waste, ensuring accurate work sheets are maintained. Using computer systems to down load confidential wastes route data.


  • Regularly conducting essential vehicle checks.  The candidate will be required to drive various University vehicles including minibuses and box vans for the transportation of staff, furniture and equipment.
  • Drive and operate a diverse and varied fleet, to include, 3.5 tonne, minibuses, commercial vans and cars. This involves petrol, diesel, electric and Hydrogen Fuel Cell vehicles.
  • Responsible for driving young students from the University School children, visitors and University students, unsupervised, maintaining their safety at all times.  There is a high element of lone working and possibly long distances.
  • Confident and competent in driving commercial vehicles within their driving licence specifications.

Workloads, training and colleagues

  • Be able to prioritise both own and others workloads effectively within the team to best deliver the highest levels of service to the customer.
  • Support other team members including Worklink and casual staff by coaching and ensuring they follow instructions as cascaded from Team Leader.

Health and Safety

  • At all times maintain the highest levels of awareness and make sure guidelines are followed in all areas.
  • Maintain all working areas in line with health and safety guidelines to make sure they are safe and fit for purpose.
  • Be actively involved in any audits and/or reporting as necessary.

Additional Duties

  • As part of the Postal, Portering and Transport Department the successful candidate when called upon will be expected to assist the Postal and Transport functions. This may include sorting and handling inbound and outbound material, lifting and moving of heavy sacks or containers as well as delivery and collection duties.
  • During peak times such as open days, to organise and direct additional staff to best represent the University to external visitors, acting as an ambassador at all times.
  • Demonstrate an enthusiasm and willingness to engage with team members to meet challenging and competing demands.
  • Attend all team/briefs/training and department meetings as required and to contribute constructively.
  • To be actively involved in an annual development review and be expected to undertake a full active part in any training and development identified to enable you to carry out your work effectively (this may include First Aid and Fire Warden training). Training and development may take place outside of your normal working shift patterns.
  • You will be required to wear the correct protective and University image clothing (uniform) or other clothing as advised.
  • Any other duties or tasks commensurate with the grade of the post, as required by the Line Manager, their manager/head of department, senior manager/director or, the Director of Campus Services or designate.

Required Knowledge, Skills, Qualifications, Experience

  • Knowledge of vehicle display units for a wide variety of models.
  • Interpersonal skills with the ability to communicate effectively.
  • Ability to work within differing teams.
  • Demonstrate a flexible approach to work and working hours.
  • Demonstrating a high level of discretion in dealing with confidential matters.
  • Knowledge of the UK road network and Birmingham city centre.

Planning and Organising

  • An organised individual with the ability to work well within busy teams and independently to meet service objectives.
  • They must be able to work well under pressure, with a proven ability to adjust to changes in work schedules and environment.
  • When required, you will be expected to be flexible and use your own initiative, prioritising and managing your work in accordance to the needs of the University without detriment to core and background activities. This can mean weekend work, early mornings and late evenings on occasions.
  • Demonstrate  enthusiasm and willingness to engage with team members to meet challenging and competing demands.
  • Ability  to give customers a smooth and safe journey, demonstrating appropriateness politeness and discretion at all times.
  • We are looking for eager and enthusiastic people flexible in their approach to work, with a willingness to help other colleagues.


Informal enquiries to Chris Lane, email: c.lane@bham.ac.uk

View our staff values and behaviours here


We believe there is no such thing as a ‘typical’ member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is one of our valuesYou can find out more about our work to create a fairer university for everyone on our website.

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