Job Title – PA

Location – Arden Grove, Coventry

Salary – £11.84 per hour

Contract type – Permanent / Bank position available

Working hours – Part Time 28 hours per week / Bank

About the role

Responsible to: Senior Personal Assistants / Deputy Manager

Hours: As specified, including shift working, weekends, unsociable hours, and bank holidays. Hours may also include waking nights and sleep-ins.

Statement of Service Purpose:

Support adults with a range of needs, providing personal care and support services to customers which respect their rights and choices, and promotes independence, within their home or service.

Key Responsibilities

Approachable

As a care assistant you are approachable to customers and colleagues. You provide support to, and listen to, customers or colleagues. As a Care Assistant you are willing to help others. This requires patient, kindness and good communication.

Customer-centred

Every day in care is different, as it will vary based on the customer`s needs. As a Care Assistant customers will be at the centre of what you do. You will support customers to help them express their views and help them with decision making. Examples of duties are – support the customer`s wellbeing and assist with all aspects of personal care such as dressing, bathing, administering medication and preparing meals.

Cooperative

As a Care Assistant you will be working together and in partnership to meet the customer`s needs. You also are cooperative with you colleagues and the (family of) customers. You will take opportunities to learn from everything and actively participate in training and development programmes appropriate to the post, including induction, staff meetings, supervision, appraisal and any other service related events.

Open and honest

Respectful

Accord treats their employees and customers with respect. As a Care Assistant we want you to treat people the right way based on our values. You treat customers, family and colleagues with dignity and respect. Communicate positively and effectively and act in a professional manner while on duty and when representing Greensquare Accord.

Diverse

As a Care Assistant you will have a lot of variety in the activities you do. You will also work with a diverse range of customers and colleagues. Connect with colleagues and customers to celebrate uniqueness.

Other

Undertake any other duties commensurate with the role, required in conjunction with the post and delivery of the service.

Experience

There is no necessary experience required for the role as Care Assistant. If you have experience in the role then this can certainly help. Experience can be, for example, helping to care for a family member.

As a Care Assistant we expect you to be open and honest. This creates a great environment for both our customers and employees. This creates good communication and contributes to continuous improvement. Create and be a part of a culture where you can communicate freely with colleagues and customers.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About us

GreenSquareAccord is one of the biggest social housing and care providers in England.

We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

Our purpose

We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.

Our focus is on building better lives. Everything we do is about people – whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.

Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.

Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

• We believe our customer is everything
• We are one team
• We are supportive and caring
• We are business-minded for social purpose
• We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.

How to apply

If you wish to apply for this role please email a copy of your up to date CV to recruitment.mailbox@greensquareaccord.co.uk.

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.