International Recruitment and Partnership Officer

Contract Fulltime University of Birmingham
  • Post Date : June 4, 2021
  • Salary: £42792
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Job Description

International Recruitment and Partnership Officer – Marketing and Communications – 59511 – Grade 7

– (210000TK)

Position Details

Marketing and Communications, College of Social Sciences

University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £30,942 to £40,322, with potential progression once in post to £42,792 a year

Grade 7

Full time

Fixed term contract for up to 12 months

Closing Date: 9 June 2021

Interview Date: 24 June 2021

Job Purpose

The University’s Strategic Framework places significant emphasis on all aspects of internationalisation, in order to achieve the aim of becoming a leading global university. The recruitment of international staff and students; the development of effective international partnerships; and internationalising our staff and student experience are all key aspects of this strategy.

The College of Social Sciences plans to expand international recruitment activity in order to recruit appropriately qualified international students to a range of programmes that have not traditionally recruited international students and from a wider range of countries. The post holder will also be responsible for delivering the College strategy along with the Director of Education, Director of Internationalisation, Head of Marketing and Communications and the professional services lead for Internationalisation. In addition to increasing numbers of international students through direct recruitment there will be a focus on identifying and supporting the development of articulation partnerships and mobility partnerships. All three areas will involve building a close working relationship with International Relations and International Recruitment, both sitting within External Relations.

The post-holder will be required to develop a good understanding of the College’s primary target markets (which include India, East-Asia, USA and Africa) with a focus on the three schools of Government, Education, and Social Policy, Sociology and Social Work and inform and implement a series of marketing and recruitment activities working closely with External Relations. The post holder will work closely with academics to ensure that relationships are developed and maintained with new and existing partners.

The post-holder will be required to represent the College at recruitment events on campus and may also be required to travel overseas and within the UK and occasionally for long periods of time including weekends and bank holidays. The post-holder must be able to operate effectively and autonomously under these circumstances.

The post-holder will encourage and support recruitment and admissions activity, offering a strategic level of input to international initiatives and facilitating the sharing of information around the College and the University as appropriate. To achieve these objectives, the post holder will need to engage proactively with academic colleagues as well as potential external partner organisations and deliver excellent customer service to facilitate engagement with opportunities.

Main Duties and Responsibilities

Be responsible for delivering strategy, increasing the College of Social Sciences recruitment of international students to both Edgbaston and Dubai programmes and identifying and building relationships with a range of overseas markets and partners by:

  • Implementing recruitment and market plans for three schools and in each overseas market under the guidance of the College Head of Marketing and Communications, the Director of Operations and the Director of Internationalisation and External Relations colleagues.

  • Engage with internal stakeholders and exert influence to help deliver on the strategy and form strong professional relationships with them – this will include academic and professional services colleagues across the four Schools and within International Recruitment.

Relations, Marketing and Communications and Admissions.

  • Represent the College at appropriate University committees to both inform and shape campaigns and strategy.

  • Responsibility for developing an excellent level of knowledge of partners, markets and therefore opportunities for both articulation and mobility, briefing colleagues across the College and University.

  • Supporting the setup, ongoing maintenance and review of College partnership agreements.

  • Monitoring admissions data to monitor performance against target and share reports to monitor and inform progress against plans.

  • Undertaking significant market analysis, including the observation of trends in applications, conversion and competitor activity.

  • Working closely with International recruitment to ensure that the College is represented at appropriate recruitment events overseas, arranging representation by his/herself or an appropriate member of academic staff, taking responsibility for arranging itineraries / briefing packs and authorising all international travel arrangements within agreed budgets. Ensuring all activity is recorded in an appropriate database.

  • Creating and maintaining mutually beneficial relationships with key contacts in each market in order to maximise recruitment. Such contacts may include school principals, counsellors, Vice chancellors, ministry officials, scholarship-awarding bodies.

  • Develop strong links with senior academic staff in the College to identify and support colleagues travelling overseas and manage a community of engaged colleagues to share best practice and enhance strategic delivery..

  • Work with the College Alumni team and Student Experience Officers to identify ambassadors and develop channels for ambassador activity, such as student return visits home and profiles/content for digital and print material, as part of School, College and centrally run recruitment campaigns and engagement initiatives.

  • Ensuring that the College recruitment strategy is integrated into the wider international student recruitment strategy. Ensuring regular contact with External Relations to ensure that recruitment, partnership and mobility activity is aligned.

  • Providing support and recruitment to the Birmingham Foundation Academy to facilitate pathway progression to the College (and the wider University).

  • Ensure that detailed written reports are prepared following each visit overseas by self or academic colleagues assessing the merits of the activities undertaken and making recommendations about future activities, ensuring all recommendations are within agreed budgets.

Provide advice and guidance to academic Schools and Departments by:

  • Contacting relevant departments to update them on opportunities for promotion and recruitment as a direct result of overseas visits, central recruitment activities and market research.

  • Actively participating in meetings and advising the College as appropriate, recommending recruitment activities in identified countries and to offer advice and comment on existing departmental plans and strategies relating to international students.

  • To identify and follow-up with Schools opportunities for partnerships and collaborative provision in the agreed markets.

Support the Director of Internationalisation and professional services lead for Internationalisation to manage the elements of the International Recruitment budget allocated to the identified activities and regions:

  • When requested preparing, and submitting for consideration by the College Internationalisation committee recruitment and mobility sub group, detailed recruitment plans to support the recruitment strategies.

  • When requested, providing accurate forecasts of the cost of all activities for consideration by the line manager.

  • Monitor engagement with activity to provide regular reports to the Internationalisation Committee, College Board and External Relations senior management team and continually enhance and improve activity.

  • Monitoring ongoing expenditure to ensure that all activity is carried out within the agreed budget, making judgements on a weekly basis about what new activity can be undertaken within the agreed budget.

  • Identifying and rectifying any potential deviations from the agreed budget quickly and effectively, notifying the line manager of any major difficulties in this respect.

  • Providing reports that the line manager may request from time to time.

  • To take responsibility for aspects of the administration of International Recruitment as may be requested by the College or Head of International Recruitment from time to time.

Develop effective partnerships and short and long term mobility plans

  • Review existing partnerships against agreed criteria to identify opportunities for growth and support colleagues in managing relationships accordingly.

  • Work closely with International Relations to ensure College priorities are communicated and support prospective partnership development work.

  • Proactively match opportunities to areas of academic strength.

Champion internationalisation across diverse audiences, working closely with Marketing and Communications

  • Build effective relationships across External Relations to inform, support and shape international recruitment and reputation initiatives.

  • Develop key messages that are market and institution appropriate for presentations and briefings, as well as contributing to College and University websites, newsletters and marketing materials.

  • Deliver an internal awareness programme, presenting effectively on the recruitment, partnerships and mobility agendas at College, School and Departmental committees, formal meetings and away days.

  • Contribute to training and development activities for academics.

Maintain an understanding of how academia operates as a business and in-depth knowledge of the discipline areas of the College

  • Develop and maintain a good knowledge of the College’s capabilities, aspirations and strengths and be proactive in developing effective working relationships with key individuals in order to support delivery of the College’s strategic aims in this area.

  • Network with fellow professionals in the wider higher education community to maintain and expand professional knowledge and awareness of the international recruitment / partnerships / mobility agenda.

  • Represent the College, Schools or University as required.

Other Duties

  • To undertake such duties as may reasonably be requested by the Director of Internationalisation, College Director of Operations, or other key College staff.

Person Specification

  • First degree or equivalent experience.

  • Proven commitment to the delivery of exceptional customer service.

  • Strong and persuasive communication skills including the ability to engage with people from a wide variety of backgrounds.

  • Ability to review and analyse data and prepare reports.

  • Developed ICT skills, including advanced use of Word and Excel.

  • Ability to work well as part of a team.

  • Excellent attention to detail.

  • Previous experience of working in an HE environment or similar .

  • Experience translating strategy into operational plans with measurable outcomes; in a large and complex, devolved organisation.

  • Highly developed oral and written communication skills to deal with a wide range of contacts, both internally and externally, and at all levels from potential students to vice chancellors and diplomats.

  • Presentation skills.

  • Excellent interpersonal skills e.g. capability to lead, motivate, facilitate.

  • High level of enthusiasm, personal commitment and independence to undertake periods of travel overseas without supervision.

  • Problem solving and organisational skills to deal with complex and difficult situations autonomously as they arise.

  • High level of literacy and attention to detail to produce clear, concise reports and strategies.

  • High level of numeracy and some prior experience of managing budgets and analysing basic statistical information.

  • Tact, diplomacy and negotiating skills.

  • Cultural sensitivity.

  • Experience of formulating and / or implementing marketing or recruitment strategies

For informal inquiries please contact Louise Morgan, l.a.morgan@bham.ac.uk

Valuing excellence, sustaining investment

We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

Primary Location GB-GB-Birmingham
Job Clerical/Administrative
Organization Social Sciences
Schedule Temporary
Full-time
Job Posting 25.05.2021, 6:00:00 PM
Grade (for job description) Grade 7
Salary (Pay Basis) 30,942.00
Maximum Salary 42,792.00
Advert Close Date 09.06.2021, 5:59:00 PM
Fixed Term Contract End Date 30.06.2022

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