Implementation Manager

Competitive Permanent RAC in Management Email Job
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Job Description

About The Role

RAC have an exciting opportunity for an Implementation Manager to join our friendly, fast paced and growing Pricing Team on a permanent basis. This role will be delivered on a flexible hybrid model with days at our Bradley Stoke office while also working from home.

Reporting into the Director of Pricing this role is crucial with supporting the Exec Team, Board & MD Consumer Roadside as well as being accountable for delivering pricing changes on time and with robust controls. You will have experience of change management within a large organisation and be able to demonstrate excellent analytical and Excel skills.

What You’ll Do…

  • Stakeholder manage other Implementation teams & external partners to ensure efficient delivery.
  • Develop innovative solutions to solve problems and deliver the revenue & margin.
  • Answer implementation queries for the wider team – Acquisition and retention.
  • Support the retention team within pricing on the £250m forecast super model.
  • Ensure procedures are followed when undertaking price changes.
  • Perform post implementation analysis to ensure retention changes and fixes by SSP are working as expected.

What You’ll Need…

The ideal candidate will be highly motivated, well organised with good planning skills. You’ll also need the following;

  • Excellent technical knowledge of pricing and analytical techniques.
  • Highly numerate with strong analytical & problem solving skills
  • Extensive software skills. Notably, Excel, SQL & SAS.
  • Strong communication and negotiation skills

In return, we offer

At RAC, our colleagues do whatever it takes to help our customers. And we believe in rewarding you in return. As well as a competitive salary, you’ll have all these extra benefits:

  • FREE RAC Ultimate Complete Breakdown Service from Day One.
  • 25 days annual leave entitlement plus bank holidays.
  • Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.
  • 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
  • Family leave support including paid time off, flexibility and resources to help balance work and family commitments.
  • Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
  • Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options.
  • Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more.
  • FREE onsite parking.


When you join us you will automatically be opted into our Colleague Share Scheme, called ‘Owning it together’. This is a unique opportunity for our colleagues to get rewarded for the outstanding work they deliver, to share in the future success of the RAC and is no ordinary work benefit, incentive, or bonus!

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