Global Mobility Manager

Full-time Permanent University of Birmingham in Education and Training
  • Birmingham View on Map
  • Post Date : January 10, 2022
  • Salary: £42,149.00 - £56,587.00 / Per Annum
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Job Description

Global Mobility Manager – Human Resources – 98278 – Grade 8  (210002JU)


Position Details

Human Resources

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £42,149 to £50,296, with potential progression once in post to £56,587.

Grade 8

Full Time, Permanent

Closing date: 30th January 2022



An exciting and newly created opportunity has arisen for a Global Mobility Manager to join the HR function in the Central Staff Hub to create and manage a comprehensive Global Mobility service for all staff to support the effective operation of overseas working across the University.

What can you expect?

You will benefit from a wide range of benefits, including a generous annual leave entitlement, pension scheme, flexible working, opportunities to join staff networks, formal and informal learning and development opportunities through our sector-leading staff development programme: the Birmingham Professional.

You will work collaboratively with a diverse range of subject matter experts from across HR and Finance to establish processes and procedures to support the University and its employees in working outside of the UK. Responsibilities will range from advising, coordinating and identifying solutions for global compliance processes to ensure international payrolls, tax, social security, rights to work, pensions, employment contracts and healthcare meet global compliance requirements.

A central point of expertise for stakeholders across the University you will contribute to the evolution of policies and processes applying a strong focus on continuous improvement. Acting as a point of escalation for the wider HR team and key stakeholders, your partnership approach will provide practical risk-based solutions to complex overseas campaigns.

You will thrive on being responsible for all communication updates, training activity and policy implementation, working in collaboration with multiple stakeholder groups internally and externally.

You will join us with excellent proactive and solution focused problem solving and advisory skills, with an understanding from an experienced HR, Finance, Legal or similar background of the Tax, Social Security, Employment Law and similar issues to be managed when employing staff overseas. Experience of addressing complex and unique individual global mobility issues is desirable, but problem solving skills and demonstrable experience addressing and advising on strategic business and financial issues and risks for an organisation are most important. You will also have excellent communication skills and  strong interpersonal skills, with the ability to build effective relationships with both colleagues across departments within the University (HR, Finance, Pensions etc) and colleagues outside of the University (International Payroll providers, Tax Specialists etc).  In addition, you will have experience of working with highly confidential information and proficient IT and data management skills.

Role Summary

The University of Birmingham continues to expand its activities overseas and there is an increasing need for international mobility.

The role holder will work collaboratively with a diverse range of subject matter experts from across HR and Finance to establish processes and procedures to support the University and its Employees in working outside of the UK. They will be responsible for advising, coordinating, and identifying solutions for global compliance to ensure international payrolls, tax, social security, rights to work, pensions, employment contracts and healthcare meet global compliance requirements. The role holder will also be responsible for effective communication and training to ensure new or revised systems, policy, procedure, and practice are appropriately embedded as well as oversight and management of international casework. They will provide a central point of coordinated expertise for Schools and internal functions.

Main Duties

Customer Services & Support

  • Initial point of contact for all Departments and Staff for international mobility matters and all associated financial and administration implications, regarding new hires, secondments, and current staff.
  • Provide a central point of expertise for stakeholders across the University
  • Act as a point of escalation for the wider HR team and key stakeholders.
  • Work collaboratively with a range of subject experts from across HR and Finance, adopting a partnership approach which will provide practical risk-based solutions to complex overseas campaigns.
  • Drive the implementation and continuing development of a global mobility framework, ensuring Schools/Departments are clear of their responsibilities about overseas workers.
  • Communication/training lead on all international mobility policy, procedures, systems, and best practice (including tax, social security, health insurance).
  • Consult and negotiate with School Managers and/or Heads of Schools on an individual basis, to ensure that duty of care and legislative compliance is considered alongside School planning and the desire to support international opportunity.
  • Gather advice/information from a range of subject matter experts and advise on risks, costs, and broader implications of internationally based hires/transfers in a constructive and articulate manner.
  • As the central point of contact, manage the different stake holder groups, ensuring regular contact is maintained with HR, School Managers and Heads of School to update on legislative changes, payroll actions, associated on-costs, and internal and external timescales.
  • Provide global mobility advice and guidance (in consultation with other key subject experts in HR and Finance) for the University of Birmingham Dubai campus including on the interpretation and application of Terms and Conditions of Employment including pay and reward etc.
  • Keep abreast of changes in employment legislation, higher education, best practice generally and build this into policy and processes as appropriate.

Internal & External Relationships

  • Build networks with similar Higher Education Institutions to share best practice and identify economies of scale across new and existing procurement frameworks.
  • Build links and networks within representative bodies such as the British Universities Finance Directors Group (BUFDG)and wider external employment taxes networks.
  • Provide advice and support to colleagues within HR and across the University on international employment matters.
  • Establish and maintain excellent working links with colleagues in other specialist areas to develop policy and provide a joined-up administrative service – including colleagues in the Finance, Tax, Payroll, Pensions, Health & Safety, and Insurance and other Professional Services Teams as required.
  • Develop and co-ordinate effective working relationships with multiple third-party suppliers, advisers, and specialists, for example payroll bureaus, Tax Specialists in the UK and in other international jurisdictions.

Problem Solving

  • Develop, improve, and publicise policies and procedures on international mobility for the University and guidance for Departments and staff.
  • Ensure Health & Safety requirements for overseas staff are considered and addressed, including, if appropriate, the completion of a Risk Assessment.
  • In consultation with other subject experts, ensure financial and personal risks for the University and staff are considered and mitigated where possible taking account of compliance with local regulations.
  • Mitigate risk to the University by engaging with foreign tax authorities and HMRC early to ensure compliance requirements are clear.
  • Manage specialist input from Tax, Payroll and HR teams to ensure progress on projects is maintained; solutions are delivered for international mobility and staff are fully supported when working overseas.
  • Work collaboratively with colleagues in Legal Services to ensure the employment contracts/secondment agreements of any staff working overseas address In-Country legal requirements/liabilities

Analysis, Reporting & Documentation

  • Design and produce a variety of reports to identify relevant information, patterns, and trends, to undertake analysis to inform decision making and monitor progress.
  • Design and maintain a tracking system of all overseas working cases, ensuring actions are completed, and key dates to ensure compliance are adhered to.
  • Develop forms, letters, templates, and guidance for internal customers.
  • Maintain and improve processes for tracking assignments and providing metrics with specialist advice (including on compliance, risk, and progress) for senior stakeholders.

Planning & Organising

  • Manage and maintain data across multiple platforms, always ensuring GDPR compliance
  • Work with the HR colleagues, and internal stakeholders to establish priorities and then plan work programmes to support the strategic direction of Internationalisation, taking account of any anticipated changes in systems requirements, employment legislation, country legislation and other external factors e.g., Criminal Finances Act 2017, General Data Protection Regulations 2018 etc.
  • Manage staff and manager expectations by clearly articulating service levels and timescales when using external bodies e.g., HMRC process times, Visa application timescales, advisory service response times, and efficiency of foreign tax authorities.
  • Prioritise workload whilst ensuring that conflicting priorities are managed and escalated where necessary. Work with internal and external stakeholders to plan key dates for each case.
  • Coordinate multiple payroll related cases, international payrolls and support multiple overseas cases, prioritising workload to ensure statutory and stakeholder deadlines are met.

Decision Making

  • Manage the contractual relationship with external suppliers such as international payroll providers and tax advisers.
  • Operate with autonomy using your knowledge and information gained from other subject experts and make recommendations on the course of action for cases on behalf of the University, discussing any contentious or conflicting cases with HR Colleagues and other internal stakeholders.
  • Provide advice on the best options to progress a case (in line with international law, tax, and social security arrangements) and work closely with third party specialists to resolve complex casework.

Continuous Improvement

  • Keep abreast of changes in employment legislation, tax and social security, immigration, pensions, and other matters relating to overseas working, and build this into policy development agenda as appropriate.
  • Develop your knowledge base to reduce the reliance on expensive third-party specialists, reducing costs where appropriate.
  • Actively manages equality, diversity and inclusion through monitoring and evaluation of data, suppliers and peers, actively challenging unacceptable behaviour.
  • Keep existing international mobility policy and procedures under review, managing the implementation of new approaches, systems, and processes, as appropriate, in a timely and relevant manner.
  • Attend training sessions/webinars to ensure knowledge is up to date, accurate and any upcoming changes can be factored into our Policies/Guidance.
  • Any other duties commensurate with the grade of the post.

Person Specification

  • Educated to degree level (or equivalent experience)
  • Hold a relevant professional qualification in HR, Tax, Law, Finance or Payroll Management or equivalent
  • Experience in a HR, Legal, Finance or similar environment advising, problem-solving and devising solutions for internal or external customers on complex organisational strategic, business, and financial issues and risks.
  • A good understanding, of the Tax, Social Security, Employment Law, HR, and similar issues to be managed when employing staff overseas.
  • Excellent conceptual/analytical thinking and proactive solution focused problem-solving skills and approach.
  • Excellent communication skills, both written and verbal, with the ability to communicate complex information in a straightforward manner to non-specialist audiences using different written formats and/or in person, including the ability to draft sensitive and often complex letters and briefing procedures.
  • Persuasive, approachable, confident, and collaborative.
  • Ability to build effective relationships with colleagues across departments (e.g., employing departments, HR, Finance, Pensions) and colleagues outside the University (e.g., Tax specialists) and manage different parties with their own individual priorities to provide a solution.
  • Strong organisational skills with the ability to plan and prioritise a portfolio of casework simultaneously with multiple responsibilities whilst demonstrating flexibility to account for frequently changing priorities.
  • Self-starting and self-managing – proactively takes ownership for all processes, initiating and managing actions required and ensuring delivery.
  • Proven ability to manage highly confidential information with discretion and integrity.
  • Excellent IT skills (including in Microsoft Office, particularly Outlook, Word, Excel).
  • Excellent data management skills including analysing business data and reporting on it.
  • Experience of championing Equality, Diversity, and Inclusion in own work area.
  • Ability to monitor and evaluate the extent to which equality and diversity legislation, policies, procedures are applied and pro-actively assess potential impacts on protected groups.
  • Experience of addressing complex and unique individual global mobility issues is desirable but not essential.


Informal enquires to Monique Myers via



Valuing excellence, sustaining investment

We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.




Primary Location





 Human Resources




Job Posting

 04.01.2022, 12:00:00 AM

Grade (for job description) Grade 8

Salary (Pay Basis)


Maximum Salary


Advert Close Date

 30.01.2022, 11:59:00 PM

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