Events and Projects Officer – Birmingham Business School – Grade 6 – 97414
Birmingham Business School
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £27,511 to £30,046. With potential progression once in post to £33,797 a year.
Closing date – 6 June 2021
In the Business School at the University of Birmingham we are looking for a highly organised individual, with outstanding interpersonal skills, exceptional customer service, and proven experience of delivering projects and events to join the Dean’s Office team. This is an exciting opportunity for an enthusiastic individual to develop a highly transferrable skillset, build a strong portfolio of deliverables across our external engagement activities, and work directly with our most senior academics. As this is a new role you will have the opportunity to shape it and support the development of an events and conferences strategy for the School. You’ll be working as part of the Dean’s Office, a dynamic team of five colleagues that provide project, events and executive support to the Dean of our School, Professor Catherine Cassell, and the other members of our Strategic Management Team.
This role will liaise with staff across the Dean’s Office, Business School and occassionally the wider College of Social Sciences, to ensure smooth delivery of projects and events. This post reports into the Executive Projects and Support Manager.
Manage School-level conferences and events and smaller projects as well as supporting larger strategic projects within the School.
- Be responsible for all aspects of conference and event administration, including devising promotional materials, organising invitations and monitoring responses, venue identification and booking, and booking catering. You will need to co-ordinate with colleagues in order to ensure smooth and successful delivery of events.
- Write all event-related communication (hard and soft copy), ensuring that it complies with University branding guidelines, is written in a language appropriate to the target audience, and sent via the most appropriate means of communication.
- Responsible for recording event statistics and measuring these against agreed key performance indicators (KPIs) such as achieving attendance rates, cost per head targets, etc.
- Developing content for webpages which will include you regularly reviewing pages and ensuring content is suitable for target audiences.
- Dealing with a wide range of more complex enquiries and correspondence independently, or exercising judgement to redirect them to senior colleagues or other departments within the University.
- Monitoring budgets including processing payments, authorising expenditure, raising concerns where finances are not in line with the budget.
- To support Project Boards, workstreams and working groups within an overall project or manage small projects independently.
- Support will include preparing progress reports for project boards (where they are held), project planning, and delivering on sub-projects/small projects which will be defined on a continuing basis.
- Draw up project plans, including key performance indicators, identifying milestones as appropriate.
- Contribute to milestone tracking/key performance indicator tracking.
- Assisting with stakeholder management and maintaining regular contact with stakeholders to understand requirements, and review, develop and propose solutions for any issues.
- Appropriately assess and escalate issues and risks.
- Contribute to developing communications plans, presentations, and promoting the projects and outcomes of projects/workstreams.
- Assist in the evaluation and review of projects.
- Lead on collating content and producing internal communications within the Business School, such as the Newsletter, staff intranet, and Professional Services Away-Days.
- Supports equality and values diversity, moderating own behaviour to avoid unfair discriminatory impact or bias on others.
Required Knowledge, Skills, Qualifications, Experience
- Qualified to UK level 5 (e.g. Foundation degree, HND) or equivalent.
- Professional experience of delivering a wide variety of events
- Substantial experience of project management, preferably in an academic setting.
- Excellent IT skills, with working knowledge of standard Microsoft Office software and using custom systems and databases.
- Excellent interpersonal skills. You must inspire confidence and command authority with a range of colleagues and provide excellent customer service at all times.
- A high degree of professionalism, tact, and diplomacy, and the ability to exercise discretion regarding the handling and management of sensitive information/issues.
- A high degree of initiative, personal judgement, resourcefulness, flexibility, and a self-motivating approach.
- Ability to work effectively in a large, complex organisation, and to develop a good understanding of how the University and higher education institutions work.
- Ability to understand policy and procedures and how to apply these.
- Knowledge of the issues facing the Higher Education sector with a willingness to learn and understand the direction/vision of the Business School and how this may impact projects
- Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day to day activity in own area that those with protected characteristics are treated equally and fairly.
For informal enquires please contact Emily Muscat, email@example.com
We value diversity at The University of Birmingham and welcome applications from all sections of the community’
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