Adaptations and Customer Alterations Surveyor – Part Time

Part-Time Bromford in surveyor Email Job
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Job Description

Are you a seasoned professional with a knack for managing adaptations and alterations in customers’ homes? Are you passionate about delivering excellent customer service, you enjoy working as part of a team and strive to find the best way of doing things – you belong at Bromford.

We’re seeking an adaptable and customer-centric individual to join our team as an Adaptations and Customer Alterations Surveyor, on a part time basis, working 22.5 hours per week. In this role, you’ll be responsible for overseeing the delivery of adaptations in customers’ homes, ensuring that projects are completed efficiently, within budget, and to the highest standards. In conjunction with providing permission for customers to make their own alterations to our properties in line with our policy and any relevant statutory regulations.

To thrive in this position, prior experience in executing adaptations within customers’ homes, alongside adeptness in liaising with contractors, and fostering strong customer relationships, will be essential.

A property/construction related qualification is preferred, but we also welcome candidates with a composite of experience, skills, and competencies in property investment/construction. Your flexible working attitude, coupled with your demonstrated reliability, will ensure success in this role, where time and travel may vary.

As part of our commitment to supporting your role, you’ll have the choice of a company car or cash allowance alternative, provided you hold a full UK driving license. Your excellent customer focus and communication skills will be put to good use as you interact with customers and stakeholders, ensuring their needs are met with professionalism and care.

If you’re someone who thrives on working autonomously, using your initiative to drive projects forward, then we want to hear from you. Join us in making a meaningful impact on the lives of our customers, as we strive to create homes that meet their evolving needs. Apply now and be part of our dedicated team!


Join us for a part-time adventure in our ‘roaming’ position. Based in Tewkesbury with travel to Wolverhampton, Lichfield, or Chipping Sodbury, you’ll enjoy a flexible week split between workspaces and home, offering the perfect balance.


Due to the nature of the role, an Enhanced DBS check will be required to ensure a secure environment.


Benefits of belonging at Bromford

Joining Bromford isn’t just about a job; it’s about a community that values you. Here’s a glimpse of the benefits you’ll enjoy:

🌴 27 days annual leave, plus bank holidays and the option to buy or sell up to 5 days leave each year

💰 £500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership

🎉 A Performance Related Pay scheme based on organisational and individual performance

🛍️ Retail discount schemes to help you save on spending such as food shops, clothing and technology

⚕️ A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits

💼 A choice of two pension schemes, with employer contribution rates of up to 10% of salary


The closing date for applications is Sunday 28 July.

In the event of a high volume of applications, we reserve the right to close the vacancy early.

We are a housing association- one that owns and provides 46,000 homes for people who can’t access market housing; has individual relationships with more than 110,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2030. all of this is only possible because of our 1,800 dedicated colleagues.

We take a simple view that nothing is more important to any individual or a family than their home. It’s a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too.

We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive.

Diversity Statement

We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud “Disability Confident” (Level 2) employer, and are certified by Great Place to Work as one of the UK’s Best Places to Work for Women.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.

Great Place To Work Certified

Bromford have been certified as a Great Place To Work (Nov 22 – Nov 23). The 2022 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 89% of our employees where made to feel welcome when they joined us. We are also proud to have been named on ‘UK’s Best Workplaces for Wellbeing’ list, proving that colleague health and wellbeing remains a top priority and that our people are truly at the heart of everything we do.

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